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Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the impactpropertysolutions.com website (“Website”) and any of its related products and services (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and Impact Floors of Texas, LLC, doing business as Impact Property Solutions (“we”, “us” or “our”). By accessing or using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by this Policy.
This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of Information

Our top priority is customer data security. We collect and process only the minimum amount of Personal Information necessary to operate the Website and Services.
Information collected automatically is used solely to identify potential abuse, maintain system security, and generate aggregate statistical information regarding Website usage and traffic. This information is not used to identify individual users.

Information You Provide

At various places on the Website, Impact Property Solutions may ask you to provide information such as your name, email address, phone number, or location so that we can respond to inquiries, provide requested information, and deliver services related to our operations.
Providing this information is voluntary; however, certain features or communications may not be available without it. Information you provide may be used to contact you by email or text message for service-related and informational purposes and will be managed and stored in accordance with this Privacy Policy.

Job Applicants

If you apply for a position through the Careers page, we collect the information you submit, such as your name, contact details, resume, and any other details you choose to include. We use this information only to evaluate your application and communicate with you about employment opportunities. Application materials are sent directly to our Human Resources team and are not used for marketing.

Cookies and Similar Technologies

The Website uses only a small number of cookies that are strictly necessary to operate and secure the site, such as cookies set by our hosting and security provider to protect our forms from spam and automated abuse. We use privacy-focused website analytics that do not use cookies and do not track you across other websites. We do not use advertising cookies, cross-site tracking cookies, or similar technologies for targeted advertising.

You can set your browser to block or delete cookies. Blocking strictly necessary cookies may prevent some features, such as our contact and application forms, from working properly.

Email and SMS Communications

You may opt out of receiving email communications at any time by using the unsubscribe link included in our emails.
You may opt out of receiving SMS or MMS messages at any time by replying STOP to any message. You may receive a final confirmation message acknowledging your opt-out request. For assistance, reply HELP or contact us at [email protected].
Message and data rates may apply. Message frequency may vary.

    Privacy of Children

    We do not knowingly collect Personal Information from children under the age of 18. If you are under 18, do not submit Personal Information through the Website or Services. If you believe that a child under 18 has provided Personal Information to us, please contact us so we can remove that information.

    Use and Processing of Personal Information

    We act as a data controller or data processor depending on the nature of the interaction and applicable law.
    We may collect and use Personal Information to operate the Website and Services, respond to inquiries, fulfill requests, meet legal obligations, and support legitimate business interests.
    Personal Information may be processed where:

    1. You have provided consent;
    2. Processing is necessary to perform a contract;
    3. Processing is required to comply with a legal obligation; or
    4. Processing is necessary for legitimate business purposes.

    Disclosure of Information

    We do not sell, rent, or trade your Personal Information.
    We may disclose Personal Information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect rights, safety, or prevent fraud.
    Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

    Service Providers

    We use trusted service providers to operate the Website and handle the information you submit. These include Cloudflare, Inc. (website hosting, security, form spam protection, and website analytics) and Microsoft Corporation (Microsoft 365, which delivers and stores email messages generated by our contact and application forms). These providers process Personal Information only on our behalf and under contractual obligations to protect it.

    Retention of Information

    We retain Personal Information only for as long as necessary to fulfill the purposes described in this Policy, including responding to your inquiry, evaluating employment applications, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations. Employment application materials are retained in accordance with our Human Resources record-keeping practices and applicable law.

    When Personal Information is no longer needed, it is deleted or anonymized.

    Messaging Terms and Conditions (SMS/MMS)

    By providing your mobile phone number and opting in, you consent to receive SMS and/or MMS messages from Impact Floors of Texas, LLC (doing business as Impact Property Solutions). Messages may include service-related notifications, appointment reminders, and other informational communications. Message frequency may vary.
    Consent to receive messages is not a condition of purchase.
    Message and data rates may apply.
    You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
    Our messaging services may not be supported by all mobile carriers. We are not responsible for delayed or undelivered messages.
    All mobile information is handled in accordance with this Privacy Policy.
    Participants must be at least 18 years of age.
    We reserve the right to modify or discontinue our messaging program at any time.

    Your Privacy Rights

    Depending on where you live, including under the Texas Data Privacy and Security Act, the California Consumer Privacy Act, and similar state privacy laws, you may have the following rights regarding your Personal Information:

    • Access: to confirm whether we process your Personal Information and to access it.
    • Correction: to correct inaccurate Personal Information.
    • Deletion: to request deletion of Personal Information you provided or that we obtained about you.
    • Portability: to obtain a copy of your Personal Information in a portable and readily usable format.
    • Opt out: to opt out of the sale of Personal Information, the sharing of Personal Information for targeted (cross-context behavioral) advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects. We do not sell Personal Information, share it for targeted advertising, or use it for such profiling.
    • Sensitive information: we do not knowingly collect or process sensitive Personal Information through the Website.

    How to make a request. To exercise any of these rights, email us at [email protected] or call us at (214) 951-9462. You may also use an authorized agent to submit a request on your behalf where permitted by law. We will verify your request using information we already have, such as your email address or phone number, and we will respond within the timeframes required by applicable law (generally 45 days, which may be extended once when reasonably necessary).

    Appeals. If we decline to take action on your request, you may appeal our decision by replying to our response or by emailing us with the subject line “Privacy Request Appeal.” We will respond to your appeal in writing within the time required by law. If your appeal is denied, you may contact your state Attorney General.

    Non-discrimination. We will not discriminate against you for exercising any of your privacy rights.

    Do Not Track and Global Privacy Control

    The Website honors Global Privacy Control (“GPC”) signals. If your browser or extension sends a GPC signal, we treat it as a valid request to opt out of the sale of your Personal Information and of sharing for targeted advertising for that browser. Because we do not sell or share Personal Information for targeted advertising, no further action is needed on your part.

    Some browsers also offer a Do Not Track (“DNT”) feature. Because there is no uniform standard for interpreting DNT signals, the Website does not respond to them separately; however, we do not track users across third-party websites, and we continue to limit our collection and use of Personal Information as described in this Policy.

    Links to Other Resources

    The Website may contain links to third-party websites or resources. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

    Information Security

    We use reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

    Data Breach

    If we become aware of a data breach involving Personal Information, we will take reasonable steps to investigate, mitigate harm, and notify affected individuals when required by law.

    Changes and Amendments

    We may update this Policy at any time. When changes are made, we will post the updated Policy on the Website. Continued use of the Website and Services constitutes acceptance of the revised Policy.

    Acceptance of This Policy

    By accessing or using the Website and Services, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, you must discontinue use of the Website and Services.

    Contacting Us

    If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, contact us at:
    Email: [email protected]
    Phone: (214) 951-9462
    We will respond within the timeframes required by applicable law.

    Last updated: October 24, 2026